General questions
Once you have placed your order, we will send you a confirmation email to track the status of your order.
Once your order is shipped, we will send you another email to confirm you the expected delivery date as well as the link to track your order (when the delivery method allows it).
Additionally, you can track the status of your order from your “order history” section on your account page on the website.
We can only change orders that have not been processed for shipping yet.
Once your order is under the status “preparing for shipping”, “shipping” or “delivered”, then we cannot accept any edits to your order.
To make changes to your order, please reach out to support through the helpdesk or contact us page.
We currently ship in Pakistan only.
For shipping outside of these countries, please reach out to our support through our helpdesk or contact us page.
Once you’ve placed your order, it usually takes 1 to 2 working days to process it for delivery.
Standard shipping time for the countries covered by our delivery partners are presented below. You can find them when choosing for a delivery method before confirming your order:
– Karachi, Lahore, Islamabad, Peshawar, Faisalabad : 2 to 3 Working Days
– Rest of the Pakistan: 2 to 4 Working Days
Payment
You can purchase on our website using a COD method.
For advance payment please contact us at our email address.
Other Payment methods: Coming Soon
Once you have placed your order, we will send you a confirmation email to track the status of your order.
Once your order is shipped we will send you another email to confirm the expected delivery date as well as the link to track your order (when the delivery method allows it).
Additionally, you can track the status of your order from your “order history” section on your account page on the website.
If you’re not home, a new delivery will be performed the next day or the delivery partner will reach out to schedule a new delivery date depending on the country and delivery method you choose.
Enim adipiscing commodo vestibulum condimentum parturient vulputate gravida phasellus scelerisque tellus lobortis scelerisque hac metus tincidunt mi.
Vestibulum vestibulum parturient inceptos scelerisque neque a facilisis posuere sem ullamcorper scelerisque ac.
Dignissim id a at adipiscing aptent nunc a dui dis quis est arcu parturient conubia lacinia adipiscing pulvinar nullam mi etiam leo molestie at elementum.
Quis nam per sem facilisis a a parturient consectetur mauris scelerisque parturient adipiscing pretium ac eget consectetur.
Condimentum nascetur sagittis eu himenaeos pharetra natoque bibendum pharetra nec vel a turpis dis phasellus ultrices sapien.
Returns
We currently don’t have any physical stores under our brand name.
We guarantee any of our products made by us and sold through our online store to be free of defects. We would gladly accept any return or exchange request resulting from a defective item granted they respect the following conditions:
- The item must have been sold on our online store.
- The item shouldn’t have been used in any way.
- We will gladly accept any unworn, unwashed merchandise with original tags within 15 days of purchase for an exchange only, no refund.
- Please return goods with a copy of the invoice and mention the reason for returning the items.
If you have a return or exchange request resulting from a defective item please reach out to our support for more information on how to proceed.